Epicutis Return & Refund Policy
At Hive + Co, we are committed to offering only the highest quality skincare, including our curated selection of Epicutis products. If for any reason you are not satisfied with your purchase, please review our return and refund policy below.
Returns
Products may be returned within 2 days of purchase with a valid receipt.
Items must be unopened, unused, and in original packaging.
Due to the nature of skincare, opened or used products are non-refundable unless they are defective.
Exchanges
If you received a damaged or defective product, we will gladly exchange it for the same item or offer store credit.
Exchanges must be initiated within 1 days of receiving the product.
Allergic Reactions
If you experience an allergic reaction, please contact us immediately.
We may require a photo and a description of your reaction.
We can offer a store credit or exchange depending on the situation.
Refunds
Approved returns will be refunded to the original payment method within 5–7 business days.
Non-Returnable Items
Samples, trial sizes, and promotional/gift-with-purchase items are final sale.